Terms & Conditions
Terms for using our website and our SMS messaging program.
1. About these terms
These Terms & Conditions govern your use of the website operated by Grand Slam Vacays LLC ("Grand Slam Vacays," "we," "us," or "our") and your participation in our SMS messaging program. By using this website, you agree to these terms. If you do not agree, please do not use the website.
2. Use of the website
You may use this website for lawful purposes only. You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access, or submit false or misleading information through our forms.
3. Website information and reservations
Information on this website is provided for general informational purposes. Reservations, stays, payments, cancellations, and house rules are governed by the terms of the booking platform or rental agreement under which a reservation is made, not by this website.
4. Intellectual property
The content on this website, including text, design, and graphics, is owned by or licensed to Grand Slam Vacays LLC and may not be copied or reused without our permission.
5. Third-party services
This website may include forms, links, or content provided by third parties. We are not responsible for third-party websites or services, which are governed by their own terms and policies.
6. Disclaimer
This website is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.
7. Limitation of liability
To the fullest extent permitted by law, Grand Slam Vacays LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website.
8. Governing law
These terms are governed by the laws of the State of Connecticut, without regard to its conflict of law rules.
9. SMS Messaging Terms
Program description
Grand Slam Vacays LLC sends non-marketing text messages to people who have opted in. Messages may include:
- Customer care and guest support messages, including responses to your questions.
- Informational messages about your stay or the property.
- Reservation confirmations and updates.
- Check-in and checkout information.
- Property maintenance coordination and service updates.
We do not send promotional or marketing text messages through this program.
How to opt in
You can opt in by submitting the SMS opt-in form on our SMS Consent page and checking the optional consent checkbox. Submitting our general Contact Us form does not enroll you in text messages.
Age Restriction (18+)
Our SMS messaging program is intended for individuals who are 18 years of age or older. By opting in to receive SMS messages from Grand Slam Vacays LLC, you confirm that you are at least 18 years old.
Message frequency and cost
- Message frequency varies based on your reservation and service needs.
- Message and data rates may apply.
Help and opting out
- Reply HELP for assistance, or contact us at +1 (575) 680-7393 or [email protected].
- Reply STOP at any time to opt out. You will receive one message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again.
Other terms
- Consent to receive text messages is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
- Your information is handled as described in our Privacy Policy. Mobile phone numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.
10. Changes to these terms
We may update these terms from time to time. The updated version will be posted on this page with a new effective date.
11. Contact us
Grand Slam Vacays LLC
2389 Main Street, Suite 100, Glastonbury, CT 06033
Phone: +1 (575) 680-7393
Email: [email protected] · [email protected]